Arkansas.- The company indicated that for the safety of its employees and customers, it decided to demand the use of facial protection from all buyers starting next Monday.
This includes not only Walmart stores but also the Sam’s Club membership chain. “Currently, about 65 percent of our more than 5,000 stores and Sam’s Clubs are located in areas where there is some kind of government mandate to cover their faces. To help provide consistency in stores and Sam’s Clubs, we will require all buyers who will cover their faces from Monday July 20 “.
The retailer said in a statement that it is conducting an information campaign on the measure and training its employees on the new protocols.
“In addition to posting explanatory posters in front of our stores, Walmart has created the role of Health Ambassador and will place them near the entrance to remind those without a mask of our new requirements, the text explains.
They clarify that these ambassadors, identifiable by their black uniforms, will work with customers who show up at a store without covering their faces to try to find a solution. They are currently considering different solutions for customers when this requirement takes effect on July 20.
In turn, the measure is accompanied by others such as that all stores will have a single entrance.
Furthermore, at Sam’s Club stores the employees at the entrance will follow the same process with members, politely reminding them of the requirement to cover their faces and courtesy masks will be provided if the member does not have one. Or members can buy masks at the store.
“We know that not everyone may be able to cover their faces. Our employees will receive training on those exceptions to help reduce friction for the buyer and make the process as easy as possible for everyone,” Walmart said of what could happen. .
This is what a report by Martín Berlanga for a New Day revealed. For more Telemundo programming, visit www.telemundo.com/now
In this sense, Walmart knows that there have been some recent incidents in stores due to the issue of masks and has wanted to make its position clear.
“We know that some people have different opinions on this issue. We also recognize the role we can play in helping to protect the health and well-being of the communities we serve by following the guidance of health officials such as the CDC. We appreciate the understanding and the cooperation of our clients and members in the use of face covers to protect their safety and the safety of our employees, “he concluded.