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Predial 2020: benefits and requirements of the voiceprint program for pensioners

The procedure can be done through the internet.  (Photo: Cuartoscuro) The procedure can be done through the internet. (Photo: Cuartoscuro)

Given the recent health contingency of COVID-19, that keeps the country in “check”, the Government of Mexico City enabled the registration to the voiceprint tool via internet, which works through a phone call to access the property payment from your home.

It is a scheme that is part of the “Now your voice is worth” program, aimed at older adults (retirees-pensioners) and people with disabilities, who must record their voice without having to go to the Ministry of Finance and with said call they can request the property tax benefit.

In that sense, the deadline to carry out the process through the web is until November 30, 2020.

All you have to do is send an email.  (Photo: Pixabay) All you have to do is send an email. (Photo: Pixabay)

How to request it via internet?

In accordance with the Government chaired by Claudia Sheinbaum, the interested party must send their documentation to the following email:


* Property Ticket

* The Unique Population Registry Code (CURP)

* INE current

* Free deed signed by the owner of the property

* Proof of address no more than six months

* Document with which the condition of vulnerability is accredited

Taxpayers who recorded their voice print, all they have to do is call Contributel, at 5588 3388, select option 2, enter their Property account at 11 digits and repeat the phrase that is requested. Thus, once your voice is authenticated, the corresponding tax benefit will be granted in the Property Tax.

The tax benefit To the one who is a creditor, it can consist of paying a minimum fixed quota every two months or a 30% discount depending on the value of the property, actions that are cumulative with the discount for the annual advance payment.

The benefit will be for the payment of the property.  (Photo: Cuartoscuro) The benefit will be for the payment of the property. (Photo: Cuartoscuro)

It should be noted that if there is already a prior registration of the voice of the interested party in one of the offices of the Treasury, then the person is already registered in the Huella de Voz program and the benefit will be automatically reflected in their 2021 property tax. It is not necessary to carry out the authentication process during fiscal year 2020 or go to any SAF office.

Whereas, in case of not finding a voiceprint record, but it has benefited in previous years with the reduction in Property Tax, or it is the first time you request it, then you must send an email to the aforementioned address .

Subsequently, the documentation will be reviewed and the email will be answered confirming the benefit or rejecting it, due to non-compliance with requirements.

For properties in joint ownership, the reduction or cancellation will be applied only when all the joint owners of the property prove any of the vulnerability conditions.

In addition, the user may also obtain his multiple payment format through the Internet page of the Secretariat of Administration and Finance; and pay with the property ticket or its multiple payment format at the more than 8,600 collection points.

To do this, you will have to access the following website at:, or from your mobile device through the APP “Tesorería CDMX” available for Android or IOS.


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