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In recent days, The Wonderful 101: Remastered, the improved version of the Wii U title, debuted on PlayStation 4, Nintendo Switch, and PC. PlatinumGames carried out crowdfunding on Kickstarter, so sponsors have received the game as rewards for their support. The bad news is that UK sponsors had to pay extra costs for taxes, which caused great outrage. The case just got worse after PlatinumGames tried to clear up the problem.

After some UK players reported an increase of approximately £ 17 GBP in the cost of their Kickstarter campaign shipments, the discontent reached PlatinumGames. The company is aware of this and today published an update in which it intended to address the disagreements of the fans.

According to an answer that appears only to the sponsors of the project through Kickstarter (via Nintendo Life), PlatinumGames regrets to hear the situation of the players, but says that on the page it explained that the prices could be higher due to import costs and shipping, which would be covered entirely by sponsors.

“A number of our UK sponsors have informed us that they have been burdened with additional taxes when they received their packages. Although possible methods to mitigate this were considered, the tariffs of different countries can be very strict and we make sure to comply with all the corresponding legal restrictions. Sorry for the additional charges, but clearly mentioned in the FAQ [preguntas frecuentes] from the Kickstarter page that all physical rewards are shipped from the United States, and that any applicable VAT or regional fees would be covered by the sponsors, ”PlatinumGames said.

Fans Unhappy With PlatinumGames’ Response

This clarification, however, has only angered the project’s sponsors. Users accuse PlatinumGames of failing to deal with this clearly enough from the start, reporting that those tax details were appended to the Kickstarter page on February 12, a few days after many fans had already supported the project.

Unfortunately, the above has generated great uncertainty and outrage among fans, who are asking the company to offset these extra expenses they had to pay. In addition, fans indicate that customs procedures have prevented them from playing the title near its premiere. Some even threaten not to support PlatinumGames with their upcoming games.

What do you think of this situation? Did you expect this whole situation to generate discontent among the fans of the company? Tell us in the comments.

Unfortunately, the release of The Wonderful 101 Remastered was not only overshadowed by this drawback of these extra charges, but distribution issues caused the physical format game to debut later than planned. But there is also something positive about this relaunch, as it includes new missions.

The Wonderful 101: Remastered is available on PlayStation 4, Nintendo Switch, and PC. You can find more news related to him if you visit his file.

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