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Do they check your ticket and purchase when leaving the supermarket? It’s against the law

Has it happened to you that when leaving the supermarket they check your purchase receipt and the items you carry? This has become a very common practice in establishments due to the constant thefts that have been registered, but you should know that this is illegal.

The Federal Consumer Prosecutor’s Office (Profeco), points out in its articles 9. and 10 of the Federal Consumer Protection Law (LFPC), that suppliers of goods or services are prohibited from taking actions that violate the freedom, safety or integrity of consumers.

Profeco reported that it is illegal for them to review your purchase when leaving the supermarket. Photo: Reforma

The foregoing is due to the fact that they cannot review the articles they carry under the pretext of registration or inquiry, regardless of whether they are made by the same supplier, collaborators, subordinates, guards, guards or auxiliary personnel who work in said place.

Therefore, if a client is caught in flagrante delicto committing a crime, suppliers, their agents or employees should only limit themselves, under their responsibility, to placing the alleged offender at the disposal of the corresponding authority.

Therefore, if customers continue to be reviewed, Profeco could impose a fine of 834.15 to 3,262,498.76 pesos (for 2021), in terms of precept 128 of the LFPC. In the same way, the affected party could request reparation for non-material damage or, where appropriate, compensation for damages caused in the event that the accused crime is not proven.

A few days ago the director of Profeco called on the establishments to stop carrying out these practices, which are improper, and said that they will be checking that this is complied with, otherwise the corresponding fines could be imposed.

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