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Directly to the Credit Bureau if you do not pay or are behind with CFE

When you do not pay the electricity service on time, you get a negative score in the Credit Bureau and the Credit Circle, since since 2017 the CFE notifies the authorities of the lack of your timely payment. Credit Information Societies, which are regulated by the National Baking and Stock Commission.

So, if you want to keep your credit history clean, in addition to paying your cards and credits, you must pay your electricity bill on time.

In social networks, the CFE has transmitted messages in which it recommends making payments in authorized establishments such as: Oxxo, Wal-Mart and Banorte. Photo: Reformation.

How to pay for the electricity?

In social networks, the CFE has transmitted messages in which it recommends making payments in authorized establishments such as: Oxxo, Wal-Mart, Banorte, among others, in addition to that they can be made through the CFE Contigo application.

The application does the following: Simulates actual consumption. Receive notifications and alerts. Report service failures. Locate customer service centers. Domicile payments.

To make the payment you just have to download the CFE Contigo application and perform the following steps:

Go to the balance section of your receipt. Select where it says « pay ». The application will redirect you to a new tab where you must enter the details of your payment method.

Internet users have repeatedly reported failures in the application on social networks.

What is the Credit Bureau?

According to the Condusef, the Credit Bureau is not a black list, it is a mechanism for registering poor ratings in the credit histories of people who do not meet their payments on time. It is useful for banks and credit institutions because that way they know the behavior of customers who requested a credit or a card and if they pay on time.

More information in our Credits Section.